Skip to main content
BRITECITY
SUPPORT
INDUSTRIESPRICING
(949) 243-7440Book a Call
BRITECITY
4 Executive Circle Suite 190
Irvine, CA 92614
(949) 243-7440

Company

  • About
  • Support
  • Knowledge Base
  • Case Studies
  • Resources
  • Articles
  • Pricing
  • Referral Program

Solutions

  • Managed IT Services
  • Cybersecurity
  • Cloud Services
  • Help Desk Support
  • Network Security
  • Business Continuity

Industries

  • Professional Services
  • Construction & Real Estate
  • Legal
  • Healthcare
  • Manufacturing
  • Financial Services
  • Nonprofits

Locations

  • Irvine
  • Newport Beach
  • Costa Mesa
  • Tustin
  • Santa Ana
  • Laguna Beach
  • Mission Viejo
  • Lake Forest

© 2026 BRITECITY, LLC

|
Privacy Statement|Terms & Conditions|Disclaimer|Imprint
  1. Home
  2. Client Portal

Client Portal

Welcome Back

Your central hub for IT support, employee requests, and account resources.

Urgent? Call us: (949) 243-7440

Dedicated Team
24/7 Emergency Phone
949-243-7440

Employee Requests

Start the onboarding or offboarding process for your team members.

New Employee Setup

New employee or existing employee setup.

OnboardingSetupAccess
START REQUEST

Employee Exit

An employee is exiting the company.

OffboardingSecurityHandoff
START REQUEST

Quick Access

Access your support tools and resources

Remote Support

Get instant remote assistance from our team

InstantRemote
Access

Submit a Ticket

Create and track support requests

TrackSupport
Access

Make a Payment

Access billing and payment portal

BillingPortal
Access

Documentation

View your IT documentation

IT DocsSecure
Access

Client Portal FAQs

What can I do in the BRITECITY client portal?

You can submit and track support tickets, request new employee setups, process employee offboarding, access IT documentation, start remote support sessions, and manage billing. Everything you need in one place.

How do I request a new employee setup?

Log into the Client Portal. Click 'New Employee Setup' under Employee Requests. Tell us their start date, apps needed, and access level. We handle the rest: email, Microsoft 365, security tools, everything.

What is the employee offboarding process?

Use the 'Employee Exit' form in the Client Portal. We disable accounts, set up email forwarding, back up data, recover licenses, and revoke access. Tell us quickly when someone leaves to stay secure.

How do I get urgent IT support as a BRITECITY client?

Call 949-243-7440 for urgent issues. Tell us it's urgent and we'll prioritize you. We respond in 1 hour, 24/7. For non-urgent requests, email support@britecity.com or use the portal during business hours (8am-5pm Pacific).

Need Something Else?

Can't find what you're looking for? Our team is here to help.

Contact SupportCall 949-243-7440