Client Feedback
Real feedback from Orange County businesses we support every day. These reviews come directly from our ticketing system after each support interaction.
“Even though we had 2 tickets open for almost the same thing, Sean was able to figure it out and get everything sorted. He was very helpful!”
Today
“Prompt response and clear communication to try and fix the issue.”
Today
“Thank you!”
2 days ago
“Great Service. Thank you so much!!”
2 days ago
“Kyle was AMAZING! Returned my call within 5 minutes, had to figure out the problem based on my poor description and took care of everything I needed and some things I didn't realize but that he noticed.”
2 days ago
“Peter is always so helpful!”
2 days ago
“Issue has been resolve quickly. Thank you.”
5 days ago
“Perfect Customer Service.”
5 days ago
“This was genuinely helpful. Clark and the Blumira service assisted me in thwarting a phishing attack right before the final step was about to be initiated. Much appreciated.”
6 days ago
“Gilbert was great. Always very professional. Thank you”
6 days ago
“Angela is always a pleasure to work with as she always completes our requests in a timely and efficient manner. Thank you for your help Angela!”
1 week ago
“Solution was fast”
1 week ago
“Great assistance.”
1 week ago
“I would give Shaun a ‘FANTASTIC’ grade ! Thank you!!”
1 week ago
“Mark is a 10/10 in my book every single time he gets the job done.”
1 week ago
“great”
1 week ago
“Good work.”
1 week ago
“Jose is always so kind, friendly, and helpful every time I interact with him!”
1 week ago
“Ian resolved my issue very fast and is always so nice. Thank you Ian for always delivering great service and also making it fun!”
1 week ago
“Peter called me back quickly after my call into BriteCity. He stayed on the line with me until the issue was resolved. Thank you!”
1 week ago
“Angela is very helpful and resolves issues quickly.”
1 week ago
“Thank your prompt call Martin! Great job!”
2 weeks ago
“good”
2 weeks ago
“Quick turnaround and great service.”
2 weeks ago
“Clark resolved my issue in a matter of minutes! I am so grateful for the quick and effortless resolutions Clark always provides. Thank you Brite City!”
2 weeks ago
“Angela continued to attempt to solve the issue beyond what we thought would be possible. She collaborated with other team members to help us get the access map we wanted and are extremely grateful for the quality support we received from her!”
2 weeks ago
“Courteous and professional. My request was addressed promptly.”
2 weeks ago
“Thank you. Everything is working very well now. I truly appreciate your help and for installing the software.”
2 weeks ago
“Martin helped resolve my Duo issue. He always is prompt, knowledgeable & helpful.”
2 weeks ago
“Ian, Shaun, and Scott were trying their best to help me with my issue. We figured out that I need to upgrade my machine to Windows 11. The help and kindness is always appreciated.”
2 weeks ago
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